They arrived within the time quoted. They were there and did the job quickly. Thanks to Bejamin Franklin - southern pines.
Great and honest staff who care about their clients plumbing needs.
-Dave
Very professional staff and plumbers. However, was initially charged $287 to replace fill valve in back of toilet. After finding out the valve costs around $20 dollars and voicing my dissatisfaction, the owner waived the dispatch fee of $79. Wound up paying $202 with taxes. Its sad that I don't know more about plumbing. I would have googled the fix myself. I paid what was owed and will never use their service again. Please verify cost of replacement parts and cross reference that with the quote for services if you use them. I think you will be quite surprised. As for me, I will stick with Google from now on.
Mom and Dad had a problem with their garbage disposal leaking. Being older now they just are not as available to do the job themselves. Benjamin Franklin was responsive, kind and did a fabulous job. My Dad was always very meticulous when doing house repairs. He was very pleased with the competency and professionalism of the employee that provided the service.
They were great. Came out as soon as possible. Aaron was very professional and not pushy. He dug into the issue and found out my problem and fixed it. I would definitely call them again.
Benjamin Franklin Plumbing is a US Plumber based in Southern Pines, North Carolina. Benjamin Franklin Plumbing is located at 144 W New Hampshire Ave, Southern Pines, NC 28387, USA.
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