I've tried them several times. I feel like I'm being herded in and out. Manicures just average and pedicures are typical. Not at all a relaxing experience. The young man who appears to be in charge has never smiled and appears angry all the time. I've had to wait and wait even when I made an appt. I'm going back to my great smaller salon where I paid a few dollars more. Now I know why.
i've been to this salon before for a pedicure and it was pretty good from what i remembered. when i went today for a pedicure it was not like my last experience. the water in my tub looked so dirty i didn't even know that was the tub i was supposed to be using, i honestly thought it was just a tub someone had just used that they hadn't cleaned yet. not to mention the multiple flies flying around in there. my nail tech did not seem to know what she was doing and it seemed like she was just making it up as she went along. she clipped all my nails uneven, she only filed the nails on one foot, and forgot to use cuticle softener on the other before just pulling my cuticles without the softener or even pushing them first. the experience was in no way relaxing and i had my teeth clenched the entire time. it was painful and pretty aggressive. the nails tech had nails that were just a little too long and was constantly scratching the sole of my foot during my massage. she also for whatever reason scrubbed my legs with a NAIL BRUSH. it was very painful and that is not what that tool is for. it just seemed careless and like she didn't care about the job she was doing at all. the overall polish is whatever. nothing to rave about. i could've honestly done a better job. i will not be returning.
Today was the best gel manicure of my life! I love this place for pedicures also, but decided to try a mani today because I didn’t need a pedicure. (Keep in mind I typically do my own gel nails so my expectations are very high.) My usual favorite had left for California, but I found a new gal today, very lovely. Mai (pronounced my) was so sweet and chatted with me cheerfully. She speaks perfect English and couldn’t have been nicer. She even offered me a pink from her own personal collection, after my first choice was not available. In addition, this place is decorated beautifully and very clean!!!
Poor attitude towards all customers no matter the service. I was getting my eyebrows done and a angry older lady burst in the room and told the girl stop wasting time on eyebrows when there are pedicures and a full set waiting. I had just gotten a full set. Also, the young man who appears to run stuff told me he had somewhere to go. He is always very angry.
I enjoyed my first time here! They have so many more choices any style/ color i want they can do with outstanding customer service. I wanted my nails pretty dramatic and they give me that along with a nice person doing them! I'm not a easy person to please but this is my all time favorite nail salon and will be back for many more sets!
Village Nail Spa is a US Hair Care Studio based in Southern Pines, North Carolina. Village Nail Spa is located at 126 Brucewood Rd, Southern Pines, NC 28387, USA.
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