Doctor was knowledgeable, but the WAIT time was terrible. I had to wait almost 4 hours total. There is no excuse for being "forgotten about" in a doctor's office.
I went with my son and his 5 month old to an eye appointment here today. The check in person said it could take 2 hours because she was the only glaucoma doctor in the region (that was a lie) which was later cleared up by another staff saying In Greensboro. We live an hour and half from Greensboro closet to Duke and wake forest and Charlotte. Patiently we waited while I researched this place on the internet finding 1000s of complaints. After 3 and a half hours I told them we were leaving and defense started. Everyone knows that a defensive reaction is because of guilt. When paying a doctor for a. Service it is expected as with any other service that it be done with quality and in a reasonable amount of time. This place seems to think they are some kind of special. Apparently they said I was disrespectful and should not be like that at next visit. Next visit not gona ever happen. Who would come back for more of that? They are out of their minds. A 2 hour visit was unreasonable but 4 hours was rediculus.
We have had a wonderful experience with all of our visits. The doctor is excellent and very caring.
I was here last week and it took absolutely forever and now I’m here for surgery and it’s stupid slow again. When I signed in they took me right back to get payment then put me in a room that is full of other patients just waiting endlessly!!!
Wonderful employees and doctors. Sueanne, Rhonda; and Dr. Throneburg made me feel so comfortable and talked me through the problems I was having. I will recommend Carolina Eye to anyone!!!
Carolina Eye Associates is a US Doctor based in Southern Pines, North Carolina. Carolina Eye Associates is located at 2170 Midland Rd, Southern Pines, NC 28387, USA.
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