Beware the up sell. I didn't know places still operated like this in 2017. Took my wife's car there for an oil change. After about 10 minutes one of the mechanics comes out calling my name. Showed me some black grit under the oil cap and states: 'This is bad, you need a full engine flush.' This would have been $79 plus the oil change. Since the car was still under warranty, I told him to put the cap back on, forget about the oil change, and I'd take the car to the dealer for everything. He then told me that they had already drained the old oil so they had to continue with the original change. I went back inside, thought about it for a moment, and realized that they were awfully quick to pull the car in (sitting 3 deep in line), remove the plastic from the bottom, and drain the oil. When I walked out to the bay to see what was up, they were just getting started dropping the plastic tray from underneath. When I said that they were just now draining the oil, the tech that had told me about the 'problem' asked me if I wanted to get down in the pit and help. At that point I left them to it. Can't recommend this place. After I left I took the car to the dealership, no problems found.
I dropped my car off for a North Carolina state inspection, oil change, an inspection of my brake pads & a car wash. The staff was extremely courteous, called me to give me an update, and my car was ready and washed when I got there. I would highly recommend PJ's Auto Care.
Always have a great experience never have any issues doesn't take very long in a good quality shop
Shady as hell.... First off I showed up and my car was parked a little far from the door the lady came out and got my info, gave me a quote of $64.99 for full synthetic. She tells me leave the car there and come inside, when I go to do that, I was told to move my jeep because it was in the middle of the road. Then I get my bill for $87.99. That's a far cry from $64.99. When i ask what the del was she shows me that it's $10 to replace the oil filter. since when is that not part of the oil change. The dealership is cheaper by $10 and they were rude so. my reccomendayion DON'T GO THERE, IF YOU DO ASK THEM A TOTAL BEFORE YOU STAY BECAUSE IT WILL CHANGE BEFORE YOU LEAVE.
As afore mentioned, they are very big on the up sell and not on cutting you a deal. I've been taking my vehicles there since they opened and TODAY (4-17-2017) they lost a customer. Their loyalty lies with there banker not with their customer. You can get the same quality service almost everywhere else. If you like the thought of ordering coffee while you wait then I suggest stop at Starbucks and save money and go elsewhere.
Pj S Auto Care Tire Pros is a US Car Wash based in Southern Pines, North Carolina. Pj S Auto Care Tire Pros is located at 185 Partner Cir, Southern Pines, NC 28387, USA.
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